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COVID-19 Travel Information

Last Updated: 4:30pm 9th May 2022 

Travel Aware - Preparing for safe and healthy travel abroad

The Government's plan to reopen the border in line with step two of the Government’s 5-step plan to re-open New Zealand’s borders on Friday 4th of March 2022, removed the SafeTravel global ‘Do not travel’ advisory and returned to issuing destination-specific travel advisories.

While our borders have reopened for fully vaccinated New Zealand citizens, it is important to remember that international travel is different now. Travel has become more complicated and there are additional things you need to think about when planning your trip overseas. Click here to see the Government 5 step plan to re-open the borders When New Zealand's borders open | Unite against COVID-19 (covid19.govt.nz)

The New Zealand Government provide the latest travel advice by country including safety and security, entry requirements, travel warnings and health. For the latest advice please refer to COVID-19 and international travel | SafeTravel.

Current travel health information can be found by visiting COVID-19 (novel coronavirus) | Ministry of Health NZ a resource set up by the Department of Health. The advice can change on all sites so please check regularly for updates.

Additional entry requirements and restrictions have been introduced due to COVID-19. These differ from country to country and may be subject to change with very little notice.

Please check the Government’s step-by-step International travel and transit | Unite against COVID-19 (covid19.govt.nz) website for the latest information. 

Before departing make sure you register with SafeTravel Registration: Login for any updates.

International and domestic cruises have successfully returned sailing with newly introduced safety measures to ensure your cruise is safe. Please be aware that some ports of call may require you to do an organised ‘bubble’ excursion through the cruise line should you wish to disembark, there may also be short notice itinerary changes due to the quickly changing environment around the rules in certain destinations.  

Vaccination and Testing Policies

Vaccination and Testing Policies have been introduced across every cruise line. More information can be found on the cruise line’s direct own web pages, see the links below. There will be additional individual Travel advisories by destination | SafeTravel and advice for returning to the New Zealand to consider. This is required for all cruises travelling internationally, even if you do not take a flight. Most cruise lines also require you to have COVID-19 travel insurance, this will be checked by the cruise line on embarkation.

You must be fully vaccinated with two doses of a WHO recognised vaccine a minimum of 14 days prior to travel.

COVID-19 vaccine boosters are required for guests whose second or final dose of an approved/authorised COVID-19 vaccine is older than 9 months (270 days) There is currently no expiry date on your first booster dose. Please check individual country, and cruise line requirements.

Proof of your double vaccination with booster if eligible status will be required for boarding and must be from a World Health Organisation (WHO) approved source.

Use your International COVID-19 Vaccination Certificate to show proof of your COVID-19 vaccinations when you want to travel overseas. The name on the certificate must match your passport.

There are 3 ways to get your International Travel Vaccination Certificate — online through My Covid Record, over the phone, and in person at a pharmacy.

You must make sure that the testing provider you choose for your return to New Zealand can provide your test results with acceptable pre-departure documentation to the specified standard required by the New Zealand Government.

International Travel Vaccination Certificate | Unite against COVID-19 (covid19.govt.nz)

Returning to New Zealand

Most travellers entering New Zealand from 28 February 2022 must provide evidence of a negative COVID-19 result from one of these tests:

  • polymerase chain reaction (PCR) test administered no more than 48 hours before the scheduled departure of your first international flight to New Zealand, or
  • supervised rapid antigen test (RAT) no more than 24 hours before the scheduled departure of your first international flight to New Zealand, or
  • a supervised loop-mediated isothermal amplification (LAMP) test no more than 24 hours before the scheduled departure of your first international flight to New Zealand.

You still need a test even if you have been vaccinated for COVID-19, and if you are entering managed isolation (MIQ).

You must make sure that the testing provider you choose can provide your test results with acceptable pre-departure documentation to the specified standard required by the New Zealand Government.

If your pre-departure documentation does not contain the required information, or is not in the required format, you may be prevented from boarding your plane or be asked to get a further test before you are allowed to board your flight.

Before you travel to New Zealand, you must also complete the Traveller Declaration, you will receive a Travel Pass via email that must be shown to your airline on check-in, click here to complete Nau Mai (covid19.govt.nz)

On arrival into New Zealand you will also be required to self-test at home without the need to quarantine if you are fully vaccinated. You will be provided with rapid antigen tests (RATs) on arrival and must take a test on day 0/1 and on day 5/6. If you test positive, you are required to isolate in line with New Zealand’s care in the community approach, and get a PCR test.

Please click here for the full information required to return to New Zealand: Pre-departure tests to enter New Zealand | Unite against COVID-19 (covid19.govt.nz)

My holiday has been cancelled

If your holiday has been cancelled by your cruise line, or you are unable to travel due to restrictions either in your home country or the country you’re travelling to, you do not need to contact us, we plan to contact you as soon as possible with more specific information on your options. We are currently assisting passengers travelling in strict date order and therefore we would appreciate your patience during this time.

I've been offered a cruise credit by my cruise line

The policies around Future Cruise Credits can be complicated and differ by cruise line. Our experienced team are actively working with each of our cruise line partners to fully understand the detail behind each cruise line’s terms and conditions so that we can talk through your best options.

If you have been offered a Future Cruise Credit by your cruise line and your holiday has not yet been cancelled, please note that the credit only applies to the cruise provided by the cruise line, it does not apply to the other travel elements of your booking. Imagine Holidays is your tour operator.

I'd like to cancel/amend my booking

If your holiday has not been cancelled our standard booking conditions apply. We will continue to monitor local health authorities, the Australian Government, and all relevant governmental advice, and will review all holidays and update passengers if circumstances change. If your holiday is not officially cancelled but you have seen an alternative holiday on our website you would prefer to move to, please call our Concierge Team on +64 9 941 2553 who will be happy to look at the alternative for you. Please be aware cancellation and amendment fees may apply, if your departure falls within the next 90 days in some cases a change may not be possible as all elements of your holiday will be fully confirmed. Please refer to our booking terms and conditions for further information. Imagine Holidays - Terms and Conditions

Should the Government, global or local health authorities advise against travel or impose severe restrictions on movement within a country which directly affects your holiday itinerary, we will be in contact to discuss your options.

We are working closely with TAANZ adhering to their general travel advice, updates, and guidance to ensure your booking is protected and safe. You can view their advice for customers from their website at TAANZ Why Choose a TAANZ Accredited Travel Advisor?

Links to Cruise, Tour, and Rail Travel Policies:

AAT KINGS: WE ARE COMMITTED TO YOUR WELLBEING | AAT Kings

AZAMARA: Explore Well At Sea | Azamara

CELEBRITY: COVID-19 Cruise Health & Safety Protocols | Celebrity Cruises

CORAL EXPEDITIONS: Pre-Departure Cruise Information | Coral Expedition (coralexpeditions.com)

COSTA: Travel health requirements | Costa Cruises

CUNARD: Sail with confidence with Cunard

ECO ABRHOLOS: Covid-19 Booking Policy & Information - Eco Abrolhos

HOLLAND AMERICA: COVID-19 Guest Protocols (hollandamerica.com)

JOURNEY BEYOND: COVID Safe Experiences & Vaccination Policy - Journey Beyond

MSC: https://www.msccruises.co.uk/health-and-safety-measures

MURRAY PRINCESS: Travel Updates COVID-19 | Murray Princess - Murray Princess

NORWEGIAN CRUISE LINE (NCL): Norwegian Cruise Line | Sail Safe | Health & Safety Protocols (ncl.com)

OCEANIA: SailSAFE™ - Oceania Cruises

P&O AUSTRALIA: Healthy Cruising | P&O Cruises Australia (pocruises.com.au)

P&O: Cruise with confidence | P&O Cruises (pocruises.com)

PRINCESS: Making Travel More Flexible and Less Worrisome - Princess Cruises

REGENT SEVEN SEAS: Sail Safe Health and Safety Program | Safe Cruises with Regent Seven Seas Cruises (rssc.com)

ROYAL CARIBBEAN INTERNATIONAL: Getting Ready to Cruise | Healthy & Safe Cruises | Royal Caribbean Cruises

SEABOURN: Star Clippers UK - The UK General Sales Agents - Travel Health Statement

SILVERSEA: Silversea’s Healthy Return to Sailing | Silversea

STAR CLIPPERS: Star Clippers UK - The UK General Sales Agents - Travel Health Statement